Privacy Policy for Alpen Pixel GmbH

This Privacy Policy describes how Alpen Pixel GmbH ("we", "us", or "our") collects, uses, and protects your personal information when you use our site or online platform. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws.

Data Collection

We may collect personal information that you provide to us directly when you interact with our site or services. This includes information you provide when contacting us through forms or other communication channels. The types of personal information we may collect include your name and contact details.

We also automatically collect certain information about your visit to our site. This includes technical information such as your IP address, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths. This data is collected through cookies and similar technologies.

Use of Personal Information

We use your personal information for the following purposes:

  • To provide and maintain our services;
  • To respond to your inquiries and provide customer support;
  • To understand how you use our site and services to improve them;
  • To send you communications that you have requested or that may be of interest to you, where permitted by law;
  • To detect, prevent, and address technical issues;
  • To comply with legal obligations.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Your consent, where you have given consent for specific processing activities;
  • The necessity for the performance of a contract with you or to take steps at your request before entering into a contract;
  • Compliance with a legal obligation to which we are subject;
  • Our legitimate interests, where processing is necessary for the purposes of our legitimate interests, provided that these interests are not overridden by your interests or fundamental rights and freedoms. Examples of legitimate interests include improving our services, marketing (where consent is not required), and ensuring the security of our operations.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • With service providers who perform services on our behalf, such as hosting, analytics, and technical support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • To comply with legal obligations or respond to lawful requests from public authorities.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, where your personal information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal information. These rights may include:

  • The right to access the personal information we hold about you.
  • The right to request rectification of inaccurate or incomplete personal information.
  • The right to request the erasure of your personal information under certain conditions.
  • The right to request restriction of processing of your personal information under certain conditions.
  • The right to object to the processing of your personal information under certain conditions.
  • The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.
  • The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below. We may require you to verify your identity before responding to your request.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information automatically. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. You can manage your cookie preferences through your browser settings or other tools we may provide.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of Switzerland and the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your data, such as relying on adequacy decisions by the European Commission or implementing Standard Contractual Clauses approved by the European Commission or equivalent measures under applicable law.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us in writing at:

Alpen Pixel GmbH
45 Europaallee
Zurich, Canton of Zurich, 8004
Switzerland